Common queries answered
Frequently asked Questions
Once your item ships, you will receive an email with a tracking number. From there, you will be able to monitor your package as well as receive an arrival date via UPS.
All sales are final due to the fragile nature of the items. If your item arrives damaged, please send us an email at: [email protected] so that we can submit a claim and a new item sent out to you.
It is important to enter in the correct shipping address at the time of purchase. We are not responsible for incorrect shipping addresses being entered at the time of purchase.
Once your item ships, you will receive an email with a tracking number. From there, you will be able to monitor your package as well as receive an arrival date via UPS.
For customer support, please send an email to: [email protected]
Please email us immediately at: [email protected]
Currently, we only ship within the continental United States of America.
Depending on how many items that are in your order will determine how we can best, safely package them. If you order multiple items and we need to ship them in multiple boxes, you will receive a tracking number for each item in your shipping confirmation email.
If you need assistance with your order, or you have a question before you make a purchase, please send us an email at: [email protected]