$10 Flat Rate Shipping on all orders.
Customer Help
Common purchase queries answered
Orders and Shipping
Since everything is handmade, you will get an email notification once your order is shipped. Typically orders are shipped out within 3 to 5 business days.
You will receive an email once your order is placed and when your order is shipped. You can also log into your account to see the current status here: My AccountÂ
No, all transactions are processed through PayPal.
If you are in the state of Florida, yes, you will be charged sales tax.
Currently, we are only shipping to the continental United States of America.
Depending on the size and number of items will determine how they are packaged. If there are multiple packages for your order, you will receive all shipping tracking codes in your shipping confirmation email.
If you need to swap an item
Returns
Because all items are handmade and fragile, all sales are final. We do not accept returns.
Please send us an email with a picture of the item that you received at: [email protected].
If your item is damaged during shipping, please reach out to us with pictures of the damaged item and the shipping materials here: [email protected] and I will submit a claim as well as send you out a new item to replace the damaged one.
The customer is responsible for entering their correct shipping address at the time of checkout. Resin Auto Co is not responsible for incorrect shipping addresses that are entered during check out. If you do enter in the wrong shipping address, please contact us immediately within 24 hours of placing your order here: [email protected].
Orders can be canceled within 24 hours of them being placed. If you would like to cancel your order, please send us an email here: [email protected] with your order number.
Yes, please send us an email here with your item request: [email protected]
